Health Centre Opening Times
Monday to Friday 08.00 to 13.00 & 14.00 to 18.00
The surgery is closed between 13:00 and 14:00
Dispensary Opening Times
Monday to Friday 08:00 - 13:00 and 15:00 - 18:00
The dispensary is closed between 13:00 and 15:00
To access all of our services you can speak to a member of our Patient Services Team either by telephone or in person. There is only one telephone number to remember - 01487 812611.
If you are calling with a query about fit notes (also known as "sick notes"), prescription information or results, we deal with these queries between 10.00 am and 4.00 pm only.
At certain times during the daytime hours your call may be redirected to an answer phone which will give you an alternative number to call if you need urgent medical help. This will be answered promptly by one of our staff. If you visit us in person between 08.00 and 18.00 and you need urgent medical help, but our front door is closed, please ring the bell and we will be able to help you.
We are fortunate in having a large team of clinical and administrative staff who can help you with your health needs. In order for us to help you to access the most appropriate health resource we need to be aware of your specific needs. It is not always appropriate for you to see a doctor - it may be that another one of our clinical or administrative team will be able to help you. We are happy to offer a health check with a doctor or Practice Nurse for patients aged between 16 and 75 who have not attended the Health Centre within the past three years and for those patients aged over 75 who have not attended during the last 12 months.
All consultations are for 10 minutes and surgery times are:
||Weekly by appointment
||Weekly by appointment
|Monday to Friday
||08:00 – 12:30 and 14:00 – 17:30 (booked appointments)
||Monday to Friday
||08:30 - 12:10 and 14:30 - 17:30 (booked appointments)
You can help us by:
- Telling us why you would like to speak to a doctor or need an appointment with another healthcare professional. This means we can direct you quickly to the appropriate healthcare professional.
- Letting us know if you need to cancel an appointment.
- Ringing the dispensary after 09:30 and 15:30.
- Requesting a home visit before 11:00.
- Ringing for results of tests between 10:00 and 16:00
EXTENDED ACCESS - From October 2018
Patients of our practice are now able to book routine appointments to be seen by doctors, nurses and healthcare assistants in the evenings and at weekends in Extended Access - a new service provided by West Cambs Federation.
This service is available to all patients in this area seven days a week in sessions at four clinics: Acorn Surgery, Oak Drive, Huntingdon. Ramsey Health Centre, Mews Close, Ramsey. Buckden Surgery, Mayfield. Buckden Cornerstone Surgery, Elwyn Road, March Cromwell Place Surgery, Cromwell Place, St. Ives. You can make an appointment at any of the sites - not just the one nearest to your home.
To book an appointment contact us 01487 812611 - and we will book your appointment for you.